Repair Republic

Privacy and Policy

Overview

At Repair Republic, customer satisfaction is our priority. Our return policy lasts 30 days from the date of purchase. If 30 days have passed, we may not be able to offer a full refund or exchange.

For products, items must be unused, in original condition, and returned with original packaging along with proof of purchase.

⚠️ Note: Repairs and service charges are generally non-refundable once the service has been completed, as time, labor, and parts are involved.

Repairs & Service Policy

  1. All repairs are performed by certified technicians with care and precision.
  2. Once a repair is completed and the device is tested, refunds are not applicable.
  3. If a repair or installed part is not functioning properly, it will be covered under our service warranty, and we will fix it at no additional cost.

Non-Returnable Items

The following items are not eligible for returns:

    1. Gift cards
    2. Downloadable software
    3. Installed parts or completed repair services
    4. Certain health and personal care items
    5. Hazardous materials or flammable products

Partial Refunds (if applicable)

Partial refunds may be granted in the following cases:

  1. Items showing signs of use
  2. Products not in original condition or missing parts
  3. Returns made after 30 days (if accepted)

Refunds

Once your return is received and inspected, you will be notified via email regarding approval or rejection.

If approved, the refund will be processed to your original payment method within a few business days.

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account
  2. Contact your credit card provider
  3. Contact your bank

If the issue continues, contact us at:
📩 fixit@repairrepublic.com

Sale Items

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Exchanges

We replace items only if they are defective or damaged.

To request an exchange, contact us at:
📩 fixit@repairrepublic.com

Shipping Returns

To return your product, please send it to:

📍 Repair Republic
2116 Irving Blvd, Dallas, TX 75207, USA

  1. Customers are responsible for return shipping costs
  2. Shipping charges are non-refundable
  3. For high-value items, we recommend trackable shipping or insurance

Gifts

  1. If marked as a gift, you’ll receive a store credit
  2. If not, the refund will go to the original purchaser

Need Help?

For any questions regarding refunds, returns, or repairs, contact us at:
📩 fixit@repairrepublic.com